PLACE OF PERFORMANCE: Arlington, VA (Telework at customer’s discretion).
SCOPE: Performs and manages all aspects of Overseas Buildings Operation’s (OBO) policy. Incumbent must have an extensive knowledge of procedural directives development and provides policy drafting, coordination, and clearance assistance to all OBO offices and staff. OBO is the single Real Property Manager for U.S. Government diplomatic and consular real property abroad and is responsible for formulating policies and procedures on the acquisition, design, construction, furnishing, management, maintenance, disposal, leasing, and reporting of real property overseas for the Department of State and all foreign affairs agencies under the chief of mission authority at post.
The OBO/RM/P policy portfolio is vast, covering all aspects of Overseas Building Operations such as operations; planning and real estate; program development, coordination, and support; construction and security management; financial management; and executive functions. Given the volume of subject matters, combined with the constantly changing environment in which it operates, OBO seeks support to conduct a review of its existing policy documentation, both the internal PDs and SOPs and the 15 FAM/FAH, to then develop and implement a plan to bring it up to date. Once the current policy collection is addressed, OBO/RM/P would like to develop an approach to govern and maintain these policies moving forward.
- Must be a U.S. citizen.
- A minimum of seven (11) years of related experience.
- Ability to obtain and maintain a Secret clearance.
- Bachelor’s Degree in a related field.
- Must have expert knowledge of agency-wide laws, federal regulations, policies, programs, and operations.
- Knowledge of the Department’s authorities, governing legislations, policy issues, goals, and objectives.
- Knowledge of pertinent research and analytical methodology and ability to apply such techniques to policy issues, such as: performing extensive inquiry into a wide variety of significant issues, problems, or proposals; determining data sources and relevance of findings and synthesizing information; evaluating tentative study findings and drawing logical conclusions; identifying omissions, questionable assumptions, or inadequate data in the analytical work of others; and conducting cost benefit analysis, survey methods and regression analysis.
- Skill in effectively communicating highly complex technical material or highly complex issues that may have controversial findings, or both, using language appropriate to specialists and/or non-specialists, facilitating the formulation of a decision.
- Mastery of analytical tools and methodology to develop and implement DOS/OBO laws, policies, and regulations.
- Ability to understand general administrative and program policies, and management and organizational theories. Within the context of broad regulatory guidelines, recommend improvements such as refining and developing guidelines that are more specific.
- Assist policy makers in developing, evaluating, analyzing, and interpreting policies to resolve complex problems of agency wide significance and impact. Resolve complex policy questions and provides a basis for major decisions that affect OBO activities and operations.
- Work consists of a wide range of projects and studies involving broad and in-depth analysis and evaluation of not always clearly related facts, practices and issues, to enhance operational effectiveness, and productivity for major aspects of substantive mission-oriented programs. TORP 21-710-01 • Clearly explain findings for implementation to persuade policy makers on the type, nature and time of new policy initiatives; and evaluates and critiques new or revised policies or procedures.
- Ability to plan, organize and direct team and task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and to complete mission requirements in a timely manner.
- Supports, researches, and analyzes existing, emerging and new policies, current and proposed legislation in support of the development of OBO policies and procedures.
- Coordinates with appropriate OBO offices, DOS components and other federal agencies to gather and compile relevant data for benchmarking and maintains knowledge of OBO operations that may influence policy.
- Facilitates a variety of sessions, working groups, forums, and policy meetings by identifying and solving problems. Develops pre-decisional operational and strategic policies materials. Prepares relevant documents resulting from those meetings for approval.
- Duties involve receiving sensitive information and direct feedback from leadership on policy, program direction, strategy, future organizational designs, as well as legislative and budgetary proposals.
- Reviews other government agencies and private sector organizations policies to recommend best policy practice.
DUTIES AND RESPONSIBILITIES:
- Analyzes policy and serves as an advisor to RM/P Office Director and as a resource to OBO offices.
- Researches and analyzes existing, emerging, and new policies and supports the development of OBO policy and other component and office policies.
- Coordinates with appropriate OBO offices, DOS components and other federal agencies to gather and compile relevant data for benchmarking and maintains knowledge of OBO operations that may influence policy; facilitates a variety of sessions, working groups, forums, and meetings to identify and solve policy gaps and problems.
- Prepares relevant policy documents resulting from receiving sensitive information and direct feedback from leadership on policy, program direction, strategy, future organizational designs, as well as legislative and budgetary proposals. In furtherance of these responsibilities, the contractor performs tasks and assignments that typically include, but are not necessarily limited to, the following: PDs, SOPs, and P&PDs: Conduct a current-state analysis for all OBO policy directives (PD), Standard Operating Procedures (SOP) and Policy and Procedural Directives (P&PD), those that are both active and in draft status.
- Review and update both active and draft PDs and SOPs to ensure policy language is still relevant and accurate and that they adhere to the updated 2020 templates.
- Review PDs to ensure any necessary corresponding SOPs are drafted and complete. Draft and publish any missing SOPs. If the scope of any of the active PDs and SOPs pertain to programs impacting overseas posts and other bureaus rather than only internal to OBO, publish in FAM/FAH.
- Review P&PDs to identify those that are obsolete, those that should be modified and transposed into PDs and SOPs, those that should be incorporated in the FAM/FAH.
- Review and update the active P&PDs to ensure policy language is still relevant and accurate and convert to PDs and SOPs using the proper updated templates.
- Review both active and rescinded P&PDs to ensure that both PDs and SOPs have been converted to the new format. (In some cases, P&PDs were transposed into PDs, but the corresponding procedures have not been transposed into SOPs.) Draft and publish any missing SOPs. If the scope of any of the active P&PDs pertain to programs impacting overseas posts and other bureaus rather than only internal to OBO, publish in FAM/FAH.
- Support drafting offices and divisions in developing SOPs that are logical, describe linear procedures (checklists and /or process flows) to support implementing corresponding policies. Ensure procedures establish clarity on the various roles in that workflow, including process steps, and decision points, required approvals gates.
- Identify gaps in policy or duplicative policies and address accordingly.
- Develop and recommend a governance and maintenance approach, including a review of the existing high-level organizational themes/categories structure for policy documents (i.e.: project or functional themes and categories for each theme) to validate existing structure or propose new structure.
- Recommend a long-term storage format, e.g., document library.
COMMUNICATION SKILLS: These positions may require handling confidential information in an appropriate manner. Customer interactions must be handled with diplomacy and tact. Individual must be able to gauge the customer’s technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.
DECISION MAKING/JUDGEMENT: This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for problems, there are no existing procedures or instructions for those problems. Ability to work independently or in a team setting is necessary.
PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The ability to use a keyboard to enter and retrieve data.
- Must have good eyesight to view computer monitor and phone.
- Must be able to lift 5-20 pounds.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Local travel and possibly CONUS/OCONUS travel may be required.