Sr. PBX/VoIP Engineer/Technician

Full Time
Posted 1 month ago


SCOPE: The scope of this requirement encompasses obtaining Telecommunications/PBX to support the continuity of communications services necessary for the design, development, implementation, deployment, operation, and maintenance in support of the Bureau’s continuity-specific hardware and software applications, telecommunications/networking systems, and continuity communications operation.

The objective of this requirement is to provide real-time services for the operations, maintenance, testing, and development of Telecommunications Systems for continuity communications operations that enable the Bureau of Administration and A/OEM/DCP to conduct the Department of State’s domestic emergency continuity mission.

All TMG employees will need to meet the requirements set forth in Executive Order 14042 and the Safer Federal Workforce Task Force Guidance requiring all covered contractor personnel to be fully vaccinated against COVID-19


  • US Citizen
  • Ability to obtain an Active TOP SECRET security clearance
  • Experience as a self-motivated individual with experience, knowledge, and skills as a Sr. PBX/VoIP Engineer/Technician.
  • Strong communication skills (verbal and written), tact, services, and teamwork are critical. The position is part of a team within a matrixed organization.
  • Experience with installing and programming switches, routers, access points, CCTV, infrastructure cabling and PBX’s.
  • Experience with configuration of IP addresses, VLans on all network devices.
  • Basic knowledge of PBX, phone systems, especially AVAYA PBX/Telephone Systems.
  • 4 + years of IP Networking experience with a strong foundation in LAN/WAN routing, switching, VLAN configuration and TCP/IP and VoIP.
  • Top-Secret clearance with the ability to acquire Sensitive Compartmented Information (SCI) access.
  • Occasional travel to support remote locations throughout the country, as needed, may be required.


  • Provides both secure and unsecure telephone and Video Telecommunications systems for the Department as part of the Secure Communications Team.
  • Supports telephone and Video Telecommunications systems for the Department and serves as an on-call 24/7 point of contact for all communications issues relating to maintaining continuity of mission critical operations for the facilities.
  • Navigates through the challenges of working with a dynamic and ever-changing landscape that comes with supporting high level government officials.
  • Installs Network Routers, switches, access points as well as infrastructure cabling in facilities and other locations, as required.

DECISION MAKING/JUDGEMENT: This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, processes, plans, and schedules. Ability to work independently or in a team setting is necessary.

PHYSICAL DEMANDS/WORK ENVIRONMENT:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Needs ability to use a keyboard to enter and retrieve data.
  • Must be able to lift 5-20 pounds.
  • Remaining in a stationary position, often standing, or sitting for prolonged periods.
  • Moving about to accomplish tasks or moving from one worksite to another.
  • Local travel and CONUS may be required.





















Job Features

Job CategoryTechnician

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