PLACE OF PERFORMANCE: Washington, DC (Telework Subject to Approval)
SCOPE: Conduct research on the theory and practice of public diplomacy: Draft, revise, and maintain up-to-date research findings in accessible and useful ways for practitioners; and develop and deliver technical and professional support to field practitioners in the area of public diplomacy.
The ideal candidate would have the following qualifications:
- Ability to obtain and maintain a security clearance at the Secret Level.
- A preferred Master’s Degree in a social science discipline or related field or five years equivalent experience (e.g., international communications, international relations, political science, media studies, social psychology, public policy, diplomatic history, etc.).
- Skill in writing for diverse audiences including practitioners and non-specialists.
- Record of relevant publication in academic or popular venues that demonstrates ability to communicate complex information clearly.
- Skill in editing and providing feedback to other writers.
- Skill in oral and written communications (English) to interface with individuals at all levels, both within and outside the government; develop, negotiate and defend recommendations; present briefing on sensitive and controversial subjects; and provide guidance and instructions.
- Skill in strategic and operational planning, organizing, directing and conducting complex studies and projects.
- Experience with knowledge management systems and processes.
- Commitment to a culture of learning, curiosity, and open-debate.
- A self-starter who is action-oriented and results focused.
- A professional who is highly organized, detail oriented, and self-motivated.
- The ability to remain positive in high pressure and stressful situations.
- The ability to recognize challenging issues and solve problems proactively.
- Ability to inform partners about the benefits of research and analytics.
DUTIES AND RESPONSIBILITIES:
- Conduct research on the theory and practice of public diplomacy, including (but not limited to) qualitative textual research of primary and secondary sources, semi-structured interviews and focus groups, and field observations.
- Conduct background research, literature reviews, and desk reviews.
- Communicate with colleagues, management, and other contacts outside the Department to gather and analyze information about public diplomacy programs.
- Synthesize research findings in written products (e.g., reports, letters, website text, and other documents) suitable for public diplomacy practitioners in the field and in Washington.
- Edit for accuracy, clarity, and precision the written products of other team members.
- Solicit and incorporate feedback on written products from a variety of stakeholders and sources, inside and outside of the work unit.
- Work as part of a team to design and publish research products and supplemental and materials related to research output.
- Contribute to the development of training modules, courses, and facilitated learning for public diplomacy practitioners.
- Regularly present evaluation results to public diplomacy practitioners, academics, and other interested parties through both formal and informal presentations.
DECISION MAKING/JUDGEMENT: This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for problems, there are no existing procedures or instructions for those problems. Ability to work independently or in a team setting is necessary.
PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Needs the ability to use a keyboard to enter and retrieve data.
- Must have good eyesight to view computer monitor and phone.
- Must be able to lift 5-20 pounds.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Local travel and possibly CONUS/OCONUS travel may be required.