PLACE OF PERFORMANCE: Washington, DC (Telework subject to Approval)
SCOPE: To design and implement a strategic communications plan for the Office and its key products and initiatives; conceive and grow the audience for communications products that tell a compelling story to public diplomacy practitioners around the globe; design and partner to execute illuminating conversations and convenings for public diplomacy practitioners; and work with team members to create compelling storytelling artifacts for external audiences.
The ideal candidate would have the following qualifications:
- Ability to obtain and maintain a SECRET security clearance and DoS badge.
- An undergraduate or graduate level education in a social science discipline or related field (e.g., communications, organizational leadership, psychology, etc.).
- 5 years of experience working in the communications field including experience in designing communications strategies and managing communications staff.
- High level of proficiency in written and oral communications.
- Discerning sense of visual design and information organization.
- Excellent analytical and problem-solving skills.
- Excellent time management skills.
DUTIES AND RESPONSIBILITIES:
Communications Strategy and Storytelling. Designs and executes a communications strategy that informs and engages 3000+ PD practitioners, linking R/PPR tools, policies, and initiatives to the broader story of American public diplomacy and global engagement. Develops, launches, and builds the audience for communications products, including but not limited to a regular newsletter. Drafts or consults on high-profile R/PPR communications including cables, presentations, and messages from the Under Secretary to the PD workforce. Develops compelling storytelling materials for external audiences including interagency, Congress, and the academic, non-profit, and private sectors.
Consulting and Strategy Development. Acts as an expert consultant to R/PPR implementation teams, assisting them in developing compelling narratives, communications plans, and messaging artifacts. Leads communications workshops and other training that enhances the capacity of R/PPR team members to tell the story of their products and services from a “field-centric” perspective.
Internal Communications and Convening. Works with the Senior Manager, Outreach and Partnerships to identify emerging ideas and voices in public diplomacy and introduce them to PD practitioners via internal communications and convenings. Support the Under Secretary in her or his communications to the PD workforce, including drafting internal communications, remarks and talking points, and scenarios for internal convenings. Develops relationships with the Advisory Commission on Public Diplomacy, Foreign Service Institute, and regional and functional bureaus and posts to find opportunities to coordinate and amplify key messages for the PD community.
COMMUNICATION SKILLS: These positions may require handling confidential information in an appropriate manner. Customer interactions must be handled with diplomacy and tact. Individual must be able to gauge the customer’s technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.
DECISION MAKING/JUDGEMENT: This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for problems, there are no existing procedures or instructions for those problems. Ability to work independently or in a team setting is necessary.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Needs the ability to use a keyboard to enter and retrieve data.
- Must have good eyesight to view computer monitor and phone.
- Must be able to lift 5-20 pounds.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Local travel and possibly CONUS/OCONUS travel may be required.